Job: Front Desk Service Rep PT

Come join us! At St. Al’s, we have positions that can meet your schedule. We offer full-time, part-time and contractor positions with flexible work schedules and hours.
Title Front Desk Service Rep PT
Categories Administrative
Location Butler County
Job Information

St. Aloysius Orphanage Job Posting

St. Aloysius Orphanage is committed to the Sanctuary Model® for its philosophy of treatment and organizational management. Sanctuary® is a trauma-responsive method in which safety, recovery, healing, and growth occur for both clients and staff.

 Job Title:                   Front Desk Service Representative PT 2:00pm – 6:00pm

Location:                    Butler County

Posting Date:              November 9, 2016

Qualifications:

  • Minimum of a High School Diploma required, Bachelor’s Degree preferred.
  • At least one (1) year of related experience preferred.

Duties and Functions:

  • Greet and direct clients, the general public and visitors.
  • Maintain appearance of all common areas, including front desk, waiting rooms and conference rooms.
  • Responsible for management of mail function, fax communication and, correspondence letters.
  • Complete Just-in-time (JIT) calls and call-by cards.
  • Update intake paperwork, including release of information, HIPAA consent and status of guardianship and outcome surveys.
  • Update contact information, verification of insurance.
  • Collect co-pays, self-pay, sliding-scale fees and enter information into Qualifacts cash sheet
  • Responsible for automated reminder management
  • Maintain all check-in/check-out procedures, including scheduling, collecting payments, etc.
  • Answer and transfer phone calls, check voicemail on a daily basis.
  • Responsible for filing of documents.
  • Responsible for scheduling of facility conference rooms.
  • Required to send out no-show letters.
  • Maintain daily sign-in and sign-out sheets.
  • Assist staff with office equipment maintenance and supply needs.
  • Ensure that front doors are locked and secure.
  • Provide coverage for other Front Desk Service Representatives as needed.
  • Other duties as assigned.
  • Excellent verbal and written communication skills are required.
  • Ability to use computer systems for a wide variety of professional tasks.
  • Ability to create and maintain systems for organizing information.
  • Ability to positively interact with a broad spectrum of staff.
  • Dependable and flexible.

St. Aloysius is an Equal Opportunity Employer

Apply Now
Come join us! At St. Al’s, we have positions that can meet your schedule. We offer full-time, part-time and contractor positions with flexible work schedules and hours.